At Vimal Global Mart, we understand that sometimes you may need to cancel your order. We have outlined our cancellation policy below to provide clarity on the process and any applicable charges. Please read it carefully.
- If you decide to, you have the option to cancel your order within a span of 24 hours after you have placed it. After this timeframe, we may have already processed and shipped your order, making it difficult to cancel.
- In order to request a cancellation, please contact us using the contact form immediately with your order details, including the order number.
- We will make every effort to accommodate your cancellation request if the order has not been processed. However, we cannot guarantee cancellation once the processing has begun.
- If you cancel your order within 24 hours of placing it, there will be no cancellation charges.
- In the event that the order has already been processed or shipped, cancellation may not be possible, and you will be responsible for any applicable shipping charges.
- If your cancellation request is approved and the order has not been processed, we will initiate a refund for the full purchase amount, including any applicable taxes and shipping charges, and money will be added in your wallet.
- For cancellations requested after the order has been processed or shipped, please refer to our Returns Policy for information on how to return the items and request a refund.
- We will notify you via email regarding the cancellation status and any applicable refund.
- Please allow a reasonable amount of time for the refund to be processed and reflected in your wallet.
Vimal Global Mart reserve the right to modify or update this cancellation policy at any time, without prior notice. We recommend reviewing this policy periodically for any changes.
If you have any questions or need any help regarding order cancellations, please contact us. We are here to assist you.
Thank you for choosing Vimal Global Mart. Happy shopping!